Once you accept an offer for your item, requesting its return to you is no longer possible. This policy ensures a smooth and secure process with our buyback partners. However, if the final inspection results in a different valuation from the initial estimate, you’ll have the option to review the new offer and, if you choose, request that your item be returned to you.
Note for electronic devices:
- SIM and memory cards sent with your device will be securely destroyed.
- If inspection reveals that an embedded battery is damaged, the device cannot be returned for safety reasons.
